Frequently Asked Questions
What types of vehicles does Black Mobility offer?
Where are your rental locations?
We currently serve those looking to rent a vehicle in Springfield, MA and West Haven, CT.
How do I make a reservation?
Reservations can be made here or by calling your preferred location at the phone numbers below:
- West Haven, CT: (475) 234-3562
- Springfield, MA: (413) 966-0339
What is the minimum age to rent a vehicle?
Renters must be at least 21 years old with a valid driver’s license. See the rental policies for additional details.
Do I need a valid driver’s license?
Yes, all drivers must present a current, valid license at the time of rental.
Can I add an additional driver?
Yes, additional drivers can be added for a small fee, provided they meet our rental requirements.
How do insurance replacement rentals work?
If your vehicle is in the shop after an accident, we’ll provide a rental and work directly with your insurance company. Contact us to get started.
How flexible are corporate rental agreements?
Very flexible. We customize agreements to fit your organization’s schedule, budget, and unique needs. If you are interested in a corporate rental, contact us to get started.
What is your cancellation policy?
Reservations can be canceled within the stated timeframe without penalty. Check your confirmation for details.